Privacy policy

This Privacy Policy (“Policy”) governs the manner in which Zeggs Organic (operated by Arrsv Food India Private Limited) (“we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “you”) of our website, mobile applications, and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.


 

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Personal identification information such as your name, postal address, email address, phone number, and payment information provided voluntarily during registration, order placement, or communication with us.

1.2 Technical Information

Information automatically collected through your use of the Services, including but not limited to IP address, browser type and version, device information, operating system, and browsing behavior through cookies and similar tracking technologies.

1.3 Transactional Data

Details of your orders, delivery preferences, purchase history, and correspondence with customer support.


 

2. Use of Information

Zeggs Organic collects and uses your information for the following purposes

  • To process, verify, and fulfill your orders and deliver products.
  • To communicate with you regarding your transactions, inquiries, and requests.
  • To provide customer service and resolve complaints or disputes.
  • To send promotional communications, offers, and updates, subject to your consent where required by applicable law.
  • To improve our Services, analyze usage patterns, and develop new products or services.
  • To comply with legal obligations and protect our rights.


 

3. Disclosure of Information

We do not sell, trade, or rent your Personal Information to third parties. Disclosure of personal data may occur under the following circumstances:

  • To third-party service providers, including logistics companies and payment processors, solely for purposes related to order fulfillment and payment processing.
  • To authorized technology partners assisting in website maintenance, analytics, and marketing, under strict confidentiality agreements.
  • To law enforcement agencies, government authorities, or as required by legal process or regulation.

All third parties are obligated to maintain confidentiality and comply with applicable data protection laws.

 


 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Upon expiration of such period, we shall securely delete or anonymize your data.

 


 

5. User Rights

Subject to applicable laws, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or update of inaccurate or incomplete data.
  • Request deletion or restriction of processing of your data.
  • Withdraw consent to receive marketing communications at any time.
  • Lodge complaints with the relevant data protection authority.

To exercise any of these rights, please contact us at zeggss39@gmail.com.

 


 

6. Security

Zeggss Organic implements reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and controlled access policies. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

 


 

7. Cookies and Tracking Technologies

We utilize cookies and similar technologies to collect usage data and enhance user experience. Cookies may be first-party or third-party and can be managed or disabled through your browser settings. Disabling cookies may affect the functionality and usability of our Services.


 

8. Children’s Privacy

Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal data of a child under 13 has been collected, we will take immediate steps to delete such information.


 

9. Changes to This Privacy Policy

Zeggs Organic reserves the right to update or modify this Privacy Policy at any time. We will notify Users of any material changes by posting the updated Policy on our website with a revised effective date. Continued use of the Services after such changes constitutes acceptance of the updated Policy.

 


 

10. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Arrsv Food India Private Limited
CIN Number: U01463DL2024PTC438296

Registered Office:
V.P.O Singhu,
North West Delhi – 110040

Corporate Office:
Mayur Nagar, Mushakheri,
Indore, Madhya Pradesh – 452001

Phone: +91 88265 40388, +91 78389 95368
Email: zeggss39@gmail.com
Website: www.zeggss.com